Choices is committed to enhancing the  experiences of our placements and partners

Choices life

Sharing your personal experiences with Choices ensures our support responds to your changing needs.

We deeply appreciate the personal experiences and insights shared by our local authority and agency partners, as well as the young people supported by Choices as they help foster a nurturing and compassionate environment for everyone involved. We care about understanding your experiences, and by listening to you, we can improve the support we provide.

Our heartfelt goal is to ensure that everyone in our community feels seen, heard, and valued. Your voice matters, and together, we can create a brighter future.

Your Choices Experience

Young Person Independent Reviewing Officer shares their experience, 'Choices have supported our young person brilliantly. Since the moment YP moved in, they have been child-focused and have supported our YP at her own pace. They have understood our YP's needs from the very beginning and have never pushed anything upon her, which has supported our YP to trust her staff. They have supported our YP to develop her independence skills, and they always advocate for her.'
Choices Young Person shares their experience, 'The staff at the house were all really caring, they always kept me busy and helped me a lot. They taught me a lot of skills in the kitchen and also in life.''
Young Person Advocate shares their experience, 'Staff support the young person to obtain their independence.' A large Choices light blue samara graphic points right to the word 'Staff' all on a muted blue background.
Choices Young Person shares their experience, 'Watching the Northern Lights with staff felt like one of the best nights I've ever had, and I was making core memories.'
A Social Worker at Bolton Council shares their experience, 'It really has been a pleasure working with Diane and her team, it has been the most inclusive and child centred placement I have ever worked within in my ten year career.'

‘I am a social worker, working for Bolton Council and I had the opportunity to work with Diane and her team for around two months following a child being placed within the Choices supported living placement. It has been a pleasure working with Diane and the whole team, the experience for the young person and also for myself as a professional has been outstanding from beginning to end. The young person was matched with the placement, and they had a high level of need in terms of physical and emotional. However, Diane took a professional and nurturing approach to trying to ensure that every area of need was covered.

A Social Worker at Bolton Council shares their experience, '...ensuring not only significant events or worries are shared, that also any need for praise or positive steps for the young person is celebrated..'

Diane has made herself available at every moment of the day and always answers her phone, I have had no problems being able to communicate with Diane. Diane has also ensured that we have been updated regarding any changes or even any small changes via phone or email. Some of this information being shared has been positive and ensuring not only significant events or worries are shared, that also any need for praise or positive steps for the young person is celebrated. Diane is professional and manages the placement in an orderly fashion, yet also with a nurturing approach towards the young people.

A Social Worker at Bolton Council shares their experience, '...the experience for the young person and also for myself as a professional has been outstanding from beginning to end.'

All paperwork has been processed immediately and Diane has always ensured that the placement have followed all policies and procedures correctly. It really has been a pleasure working with Diane and her team, it has been the most inclusive and child centred placement I have ever worked within in my ten year career’.

Young Person Independent Reviewing Officer shares their experience, 'Choices have supported our young person brilliantly.'
Choices Young Person shares their experience, 'Thank you for everything.'
Young Person Advocate shares their experience, 'Staff support with involving other services/agencies.' A large Choices light blue samara graphic points right to the word 'Staff' all on a muted blue background.'
A Social Worker shares their experience, 'All the staff are nurturing and caring towards my young person. I have had no concerns about any of their interactions with my YP and feel that she has always benefited from an excellent standard of care.'

I would like to offer some positive feedback. I have been working with Choices since March 2024. I have found that all the staff are nurturing and caring towards my young person. I have had no concerns about any of their interactions with my YP and feel that she has always benefitted from an excellent standard of care.

I feel in the past six months that Choices have also worked to improve how they prepare my YP for independence. While nurturing is a positive thing it can prevent promoting independence and I feel that the staff have worked hard in recent time to ensure that this balance is right.

I feel that management and staff really advocate well for my young person. They are able to support YP to advocate for themselves but that when she is struggling they will advocate strongly on her behalf while also being realistic with expectations.

Choices Young Person shares their experience, 'Since I moved into Oak Bungalow, I feel like I have become a real woman and have found my voice, and I also feel smarter.'
A Social Worker shares their experience, 'All the staff are nurturing and caring towards my young person.'
Choices Young Person shares their experience, 'Don't know what it is but I felt calm and like it's ok, manager has a kind face.'
Young Person Advocate shares their experience, 'I have been supporting a young person who resides with Choices Supported Living. Staff are always prompt in responding to emails and phone calls. Staff supports the young person to obtain their independence...'
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